General Settings and Time Zone

Where to set your builder's time zone, and why it matters for daily reports, schedule tracking, and alerts.

Settings β†’ General is where you set your builder's time zone β€” the single clock TPTM uses for every date-sensitive feature across your account.

ℹ️ Where to find it: Open Settings β†’ General. It's the first item under Settings.

Why your time zone matters

TPTM uses your builder's time zone to decide what "today" means for your account β€” which affects:

  • Daily reports β€” the calendar day a report covers, and when it's sent.

  • Schedule activity β€” whether a change to a lot's projected close date counts as happening "today" or "yesterday."

  • Projected close alerts and other daily alerts β€” when they're evaluated and sent.

If your builder operates outside the Pacific time zone and this were left unset, these features would work off the wrong clock β€” a change made late in your afternoon could be recorded as happening the next day, or a report could arrive at an odd local hour.

Setting your time zone

  1. Go to Settings β†’ General.

  2. Choose your time zone from the Time Zone dropdown.

  3. Click Save.

Time zone is a required field β€” every builder has one set, so date-sensitive features always have an accurate clock to work from.

⚠️ Permission needed: Changing this setting requires the Builder β€” update permission, typically held by Builder Admins. If you don't see the General page in your Settings menu, you don't have access to edit builder-wide settings.

Good to know

  • One clock for the whole builder. This is a single, account-wide setting β€” it isn't per-user or per-community.

  • Applies everywhere "your builder's local time" is mentioned β€” including the End of the Day Text's send hour.