You can configure Alerts within TPTM to notify specific people when certain conditions are met.

Alert Components

There are three components to each alert:

  1. When - Trigger: The event that starts the alert.

  2. If - Conditions: The criteria that must be met for the alert to be triggered. Even if the alert is triggered, all conditions must be met for the actions to occur.

  3. Then - Actions: The actions that occur when the alert is triggered.

Supported Triggers

Currently, only the following triggers are supported. More triggers will be added in the future.

  • Work Order

    • Work Order Created or updated